365 Refund Policy




How can we get in touch?
Email us at, call us at +1.877.626.2672, or send us snail mail!

Coco’s Closet LLC
175 Ocean Hollow Lane
Saint Augustine, FL 32084

What is your return policy?
All products are covered under our 90 day guarantee. Just return the product to Amazon and we will either ship you a new product or issue you a refund.

Do products come with guarantees?
Your 100% satisfaction with our natural skin care products and service is very important to us and that is why we offer a 90 day guarantee for all purchases. No questions, no hassle.

What forms of payment do you accept?
We accept PayPal and all major debit/credit cards.

I emailed customer service but I haven’t heard back yet. Why?
Coco’s Closet is based in the USA and our hours are Monday-Friday 9am to 6pm EST. We aim to respond to all inquiries within 48 hours, so hold tight—we’ll get back to you.

When will be account be billed?
Your account is billed upon the first shipment of your order. This includes items shipped immediately, personalized items, and pre-order items.

Can I amend or cancel my order?
Any amendments or cancellations to orders must be made within 24 hours of placing the order. Please email

What are your customer service hours?
 M-F 9:00 A.M. - 6:00 P.M. EST.

What is your privacy policy?
At CoCo´s Closet, we make protecting our customers´ privacy a priority. Please view our Privacy Policy for details. 

Is it safe to use my credit card online?
Shopping and buying online with your credit card is actually statistically more secure than using it in a department store. CoCo´s Closet takes every precaution to protect your online order information. 

Please consult our Privacy Policy for details. 
You can have full confidence in the security of your transactions while shopping with CoCo´s Closet. 

What is your shipping policy?

Do you use Cookies?

If you don't see your question, just ask, we're here to help! Give us a ring or send us an email!